Privacy Policy

Privacy Policy

REALTORS® abide by the Privacy Code of The Canadian Real Estate Association which sets out the commitment of REALTORS® and your rights regarding the privacy of your personal information.

At Deerbrook Realty Inc. Brokerage, we are committed to protecting the privacy and confidentiality of the personal information of our clients (individually, the “Client” and collectively, the “Clients”.) We have a professional obligation to maintain in confidence information we receive within our role as real estate professionals. The purpose of this Privacy Policy is to advise clients as to why we ask for personal information, how we use it, what safeguards we employ, and how to contact us with privacy-related matters.

Changes to Privacy Policy

Deerbrook Realty Inc. Brokerage will from time to time review and revisit privacy practices and this Privacy Policy.

Deerbrook Realty Inc. Brokerage Web site

Our Web site may contain links to other sites, which are not governed by this Privacy Policy. On our Web site, like most other commercial Web sites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

Communicating Deerbrook Realty Inc. Brokerage

We recognize that convenience and quick access to advice must be balanced with security needs. We use many different means to communicate with clients, some of which are more convenient such as e-mail. Our emails are sent with industry standard encryption. Such encryption however does not guarantee privacy and security as encrypted messages can nonetheless be subject to interception and translation. If clients do not wish us to communicate by e-mail, they may speak with the consultant/broker/agent handling the matter about alternative arrangements.

Protection of Data
  • All agents and brokers will take reasonable steps to protect personal data supplied by clients.
  • All original documentation will be kept in secure premises not accessible to the public. Once a file is complete, any documents not required will be returned to the client immediately.
  • While agents may retain copies of files for their personal use, every effort must be made to safeguard the information on hand.
  • It should be noted that all files are the property of Deerbrook Realty Inc.
  • Any documentation not further required, must be shredded immediately.

A clients’ provision of Personal Information to Deerbrook Realty Inc. means that they agree and consent that Deerbrook Realty Inc. Brokerage can collect, use and disclose such Personal Information in compliance with this Privacy Policy. Deerbrook Realty Inc. will not collect, use or disclose a Client’s Personal Information without the Client’s requisite consent, except in certain extraordinary circumstances. Such extraordinary circumstances shall include without limitation, when legal, medical or security reasons make it impossible or impractical to obtain consent or where it is otherwise in the best interests of the Client.

Use and Disclosure of Personal Information

Members shall use or disclose personal information only for the reason it was collected, except with the consent of the consumer or as required by law.

Limiting collection and retention of Personal Information

Deerbrook Realty Inc. Brokerage limits the collection of a Client’s Personal Information to that which is necessary for the purposes identified in this Privacy Policy as same may be amended from time to time, or for any additional purpose identified to the Client before the collection of the Personal Information. As well, Personal Information is not used or disclosed for purposes other than those for which it was originally collected, except with the consent of the Client or as otherwise permitted by law.

Deerbrook Realty Inc. Brokerage will retain Personal Information only for so long as it is needed to fulfill the purposes for which it was obtained and to meet our professional requirements as set out our governing regulatory bodies and/or any other legal requirement, statutory or otherwise, from time to time.


Deerbrook Realty Inc. strives to ensure that a Client’s Personal Information is as accurate, complete, and up-to-date as is necessary for the purposes for which it is used.


Deerbrook Realty Inc. is responsible for the Personal Information under its control and has appointed a Chief Privacy Officer to oversee our efforts to comply in all material respects with applicable privacy legislation and the terms of this Privacy Policy.